Agreement Overview
Welcome to Duval Sign Solutions, Inc. ("we," "our," or "us"). By accessing or using our website, services, or communications, you agree to these Terms & Conditions. Please read them carefully; they outline your rights and responsibilities when interacting with Duval Sign Solutions.
These terms constitute a legally binding agreement between you (the "User" or "Client") and Duval Sign Solutions, Inc. regarding your use of our website, services, and products. By submitting inquiries, requesting quotes, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you disagree with any part of these terms, we recommend discontinuing use of our site or services. For questions about these terms, please contact us before proceeding.
Use of Our Website
Acceptable Use
Visitors agree:
To use our website lawfully, ethically, and in accordance with these Terms
Not to attempt unauthorized access, interference, or distribution of harmful content
Not to copy, reproduce, or modify any site materials without written permission
Not to use automated systems (bots, scrapers) to access our website without authorization
Not to transmit viruses, malware, or other harmful code
Not to impersonate Duval Sign Solutions or misrepresent your affiliation with us
Website Availability and Modifications
We may modify, suspend, or discontinue portions of the website at any time for maintenance, upgrades, security updates, or other reasons without prior notice. We reserve the right to restrict access to certain features or the entire website at our discretion. While we strive for continuous availability, we do not guarantee uninterrupted access and are not liable for any downtime or service interruptions.
Service Estimates & Agreements
All work provided by Duval Sign Solutions is subject to written scope confirmation and mutual agreement.
Estimates and Proposals
Service estimates include pricing, timelines, materials, design details, and installation specifications. Estimates are valid for 30 days from issue date unless otherwise specified. Changes to project scope, materials, dimensions, or installation requirements may adjust cost or schedule. All modifications require written approval from both parties.
Project Commencement and Payment
Work begins after mutual written approval of proposals or contracts. Payment terms, deposit requirements, warranties, and performance expectations are detailed within formal proposals or service agreements. Unless otherwise agreed in writing, standard payment terms require 50% deposit upon approval and remaining balance upon completion.
Project Changes and Cancellations
Changes requested after project approval may result in additional charges and timeline adjustments. Cancellations made after production has commenced may be subject to fees covering completed work, materials purchased, and labor invested. We will provide detailed accounting of any cancellation fees.
Intellectual Property
Website Content
All texts, images, graphics, trade names, logos, photographs, and materials appearing on the website are protected under intellectual property law and remain the property of Duval Sign Solutions, Inc. or licensed partners. You may not use any content for commercial or distribution purposes without written consent.
Custom Design Work
Original design work created by Duval Sign Solutions for your project remains our intellectual property until full payment is received. Upon final payment, you receive a license to use the design for the agreed-upon application. We retain the right to showcase completed projects in our portfolio and marketing materials unless otherwise agreed in writing.
Client-Provided Materials
You represent and warrant that any logos, images, text, or other materials provided to us for project use do not infringe upon any third-party intellectual property rights. You agree to indemnify Duval Sign Solutions against any claims arising from client-provided materials.
Warranties and Quality Assurance
Workmanship Warranty
We warrant that all work will be performed in a professional manner consistent with industry standards. Material and workmanship warranties are specified in individual project agreements and vary based on materials, installation type, and environmental conditions.
Material Warranties
Material warranties are provided by manufacturers and passed through to clients as applicable. We do not warrant damage caused by severe weather events, vandalism, accidents, or improper maintenance.
Limitation of Liability
While we strive for accuracy and uptime, we do not guarantee:
Error-free operation of our website or continuous availability
Uninterrupted access to online services or information
Fitness of services beyond the agreed scope outlined in written agreements
Duval Sign Solutions, Inc. is not responsible for indirect, incidental, consequential, or punitive damages arising from website use, service delays beyond reasonable control, or events constituting force majeure including natural disasters, labor disputes, or government actions.
Our total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project giving rise to the claim.
Indemnification
By using our website or engaging services, you agree to defend, indemnify, and hold harmless Duval Sign Solutions, Inc., its owners, employees, contractors, and affiliates from claims, expenses, damages, or liabilities related to:
Misuse of our website or services
Breach of these Terms and Conditions
Violation of applicable laws or regulations
Infringement of third-party rights through client-provided materials
Negligent or wrongful conduct during project collaboration
Privacy and Data Protection
Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By agreeing to these Terms and Conditions, you also acknowledge and consent to the practices described in our Privacy Policy.
Governing Law and Dispute Resolution
Applicable Law
These Terms & Conditions are governed by the laws of the State of Florida, excluding conflict-of-law principles. Any dispute shall be resolved within the appropriate courts of Duval County, Florida.
Dispute Resolution Process
In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, parties may pursue mediation before resorting to litigation. Each party shall bear their own legal costs unless otherwise awarded by a court of competent jurisdiction.
Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be modified or deleted only to the extent necessary to comply with the law, while the remaining provisions shall continue in full force and effect.
Modifications & Updates
We reserve the right to update these Terms & Conditions at any time to reflect changes in our practices, services, legal requirements, or business operations. Changes will take effect immediately upon posting on this page. An updated effective date will accompany each revision. Continued use of our website or services after modifications constitutes acceptance of the revised terms.
We encourage you to review these Terms periodically to stay informed of any updates.
Last Updated: October 2025
Contact Information
Duval Sign Solutions, Inc. Jacksonville, Florida
For questions regarding these Terms and Conditions or to request clarification on any provision, please contact us using the information above. We are committed to transparency and fair business practices.
Thank you for visiting Duval Sign Solutions — we appreciate your trust and partnership.